Arts Council of Wales | Complaints

Complaints

Making a complaint to Arts Council of Wales.


The procedures in this section provide for the Arts Council of Wales to respond appropriately to complaints. All the lottery distributors in the UK use this procedure. These provisions apply to our:

They also apply to all aspects of our work, not just lottery funding.

Making a complaint will not affect in any way the level of service you receive from us. For example, if your complaint is about an application for funding, this will not affect your chances of getting a grant from us in the future.

Our Complaints Procedure explains:

  • what can and cannot be complained about
  • how to make a complaint
  • our procedure for dealing with a complaint
Theatr Ieuenctid Cymru
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